Privacy Policy

Last updated: 09 November 2026

ABDUL DATA HUB ("we", "us", "our") operates a virtual top-up (VTU) platform for buying data, airtime, electricity, cable TV and related digital services in Nigeria. This page explains what information we collect, why, and how it's handled.

Information we collect

When you register and use the app or website, we collect:

Your full name, email address and phone number
Your account password (stored as an irreversible hash, never in plain text)
Your transaction PIN (also stored only as an irreversible hash)
Your wallet balance and full transaction history (purchases, funding, refunds)
The recipient details you enter for a purchase (e.g. the phone number you're buying airtime for, a meter or smart card number)
Basic technical data such as IP address and device/browser information, used for account security and fraud prevention
Any message you send us through Support

We do not collect your National Identification Number (NIN) or Bank Verification Number (BVN). Where a payment partner requires identity verification to issue you a dedicated bank account, that verification happens directly with them, under their own privacy policy - we never see or store those numbers.

How we use this information

To create and secure your account, and verify it's really you (e.g. your transaction PIN)
To process the purchases and wallet transfers you request
To send you transaction receipts, notifications and important account updates
To detect and prevent fraud, abuse, or unauthorised access
To respond to support requests
To meet our legal and financial record-keeping obligations

Who we share it with

We share only what's necessary to complete your request, with:

Payment partners (currently QuickRemita), to issue your dedicated bank account number and process bank transfers into your wallet
VTU/service providers (currently Xamani and Alrahuz), to fulfil the specific data, airtime, electricity or cable purchase you make - e.g. the recipient phone number or meter number for that one purchase

We never sell your personal information to anyone.

How long we keep it

We keep account and transaction records for as long as your account is active, and afterwards for as long as required to meet our financial and legal record-keeping obligations. See our Account Deletion page for how to request your account be closed.

Your rights

You can review your own transaction history at any time from your Wallet page. You can request a copy of your data, a correction, or deletion of your account by contacting Support or using the Account Deletion page.

Security

Passwords and transaction PINs are never stored in a form that could be read back, even by us. Payment credentials we hold for our provider integrations are encrypted at rest. We use HTTPS for all traffic to and from the site and app.

Changes to this policy

If this policy changes materially, we'll update the date at the top of this page and, where appropriate, notify you in-app.

Contact us

Questions about this policy or your data can be sent through Support or WhatsApp.